Contact Us

We’d love to hear from you! 💛
If you have questions about a product, an order, or a custom request, feel free to get in touch.

As a small handmade business, we do our best to respond to all messages as quickly as possible.

Customer Support

Email:
theprebblepatch@gmail.com

Please include your order number if your question is about an existing order.

Response Time

We aim to respond to all enquiries within 7 business days.

Because all items from The Prebble Patch are handmade and packed by our small business, response times may occasionally be slightly longer during busy periods.

Custom Orders

Interested in a custom or personalised item?
Send us a message with details of what you’re looking for and we’ll let you know if we can create it for you.

Order Questions

If you are contacting us about an order, please include:

• Your order number

• Your name

• A brief description of your question

This helps us assist you as quickly as possible.

Store Information

The Prebble Patch
Handmade items and gifts

Our store operates through Shopify, but all products are handmade and shipped by our small business.